Q) How do you qualify renters?
A) We check their income, rental reference and credit.
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Q) What happens if rent is not paid?
A) Tenant is assessed a 5 % late charge and evection process is started.
On the 4th day of the month, a 5 day pay or quit letter is sent.
On the 20th day of the month an unlawful detainer is filed through the general district court.
Three weeks after filing in court, we go to court
10 days after court we file for an eviction with sheriff
Wait for the sheriff to evict
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Q) Can the tenant pay rent, catch up and avoid continuing the court process?
A) At any time tenant can catch up and avoid continuing the process
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Q) How do you handle tenant’s breaks the lease terms
A) We notify tenant of the breach verbally
We notify tenant of the breach in writing
If not still in compliance send a 12-30 day legal notice
30 days later file for evection
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Q) What if the tenant request routine maintenance ?
A) We would sent our regular maintenance providers
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Q) What if the tenant request non-routine maintenance?
A) We would contact three professionals for a bidding process and selection
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Q) What if the tenant gets hurt and blames the property ?
A) We will contact owner’s insurance company to make a claim.
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Q) What if the tenant’s belongings are damaged.?
A) We will tell the tenant to refer to their lease renters policy is mandatory and they must contact their renters insurance.
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Q) What if the tenant moves out early?
A) They will lose their Security Deposit and with coordination with the owner we can get the house ready to re-rent and marketed as the owner suggest.
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Q) What if the maintenance emergency cost more than the property manager has the authority to spend?
A) We will contact the owner if the owner can’t be reached we will spend as little as possible, to rectify the situation like (if the boiler stops working we can put temporary portable heaters to hold over until we reach the owner)
